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when I click on the posture pro icon I get an error asking me "do you want to remove file TB105R.SKB". I click no a few times and it opens to the program page but when I get in it says it cannot find the Book whatever and I when I press Start... Read More

Hi could you tell me if there is a way to crop the a photo with posture pro? Or do we need to do this in some third party software before importing to Posture Pro? Answer: There is no need to crop the pictures. Posture Pro does it... Read More

1. I just updated from build 1.00 to 1.5 PP8 and the unlock code did not transfer, it is asking for a code. 2. Is this software Windows 8 compatible       ANSWER:   We use a different security routine for build 1.5 so you will... Read More

ISSUE: When I import pictures into Posture Pro they only take up about half of the screen.   It's important that you turn the camera sideways when you take the picture. This better frames the patient in the camera. A person is taller than they... Read More

After uploading the photo the red dots are not showing up on the patients picture to click on to get the analysis.   ANSWER:   The software does not generate the red dots. These are adhesive dots, 3/4" found at an office supply store. They... Read More

After years of service my laptop died. When trying to install Posture Pro (32 Bit) on my new computer it tells me it is incompatable with 64 bit version of Windows 7. Please advise.           Posture Pro 8 is compatible... Read More

In the middle of a Posture Number exam I notice an error and I want to start over. How do I do that?     Once you start an exam you must complete the sequence for that exam. For example, if you miss the third point in the PN exam you... Read More

My images in Posture Pro are coming in upside down.     On the Posture Analysis screen, between the two cartoon figures, is the directional rotation button. Click that button and then re-import the image. The rotation will change 180... Read More

   The patient should stand with their feet about shoulder width apart, providing a good foundation. If the shoes are new, have them remove the shoes and stand with bare feet or with socks on. If the shoes appear to be broken in, they can... Read More

Before I downloaded a Posture Pro update, I uninstalled the old Posture Pro. Now the code does not work.     ANSWER: If this is the same machine, Quite often the red uninstall button at the Posture Pro registration screen is thought to... Read More